We'd always recommend downloading your e-tickets at home to avoid any issues when you arrive at the venue.
Occasionally problems can occur on specific browsers or devices. Please try the following steps if you are having problems downloading your tickets:
- Clear your browser cache. This can be found under settings / history / clear browser data.
- Try a different internet browser or device.
- Make sure you are using the most up-to-date version of your browser.
- Try downloading your e-tickets on your desktop, rather than a mobile device.